Contact
Get in touch
Questions, corrections, or a payout story worth chasing? Here’s how to reach the people behind Natter. We read everything; most emails get a reply within two working days.
Response time: ~2 working days
Email us
Correctionscorrections@subterraneanhistory.co.uk
Press & partnershipspress@subterraneanhistory.co.uk
Report a payout issuewatch@subterraneanhistory.co.uk
Prefer the forum?
Most questions are answered fastest by the community. Start a thread in the forums, or file a payout or account dispute in Casino Watch so other members can add their own reports.
Operators
If you represent a brand and want to respond to a complaint, reply in the thread — it stays public. For anything else, email press@subterraneanhistory.co.uk. Note that we don’t remove honest member reports or sell ranking positions; see our standards.
Need support, not us? For gambling harm, free confidential help is at or the National Gambling Helpline on If gambling stops feeling like fun, call the National Gambling Helpline (GamCare) — free, confidential, open around the clock — or self-exclude from every UK-licensed site in one go with GamStop.